Story access, broadcasts, and purchases

Last verified: 2026-10-07

Story access

Published, available stories are not sold individually. Starting and continuing a story uses the reader's guest trial, registered free-tier allowance, or active subscription; the story owner may use owner preview. The story detail surface shows the current interaction-access state. An old link does not make an unpublished or withdrawn story available. Tapping an authored clue object or moving a prop to discover a clue does not use an AI interaction allowance. An object that selects an authored Story choice follows the same access rules as that choice. Blocking a creator also makes that creator's stories unavailable through direct start and resume links.

When a first release has an early-access window, its creator can still view the published episode inventory from their own signed-in account. Recommendations show the source edition of each translated Story family while applying your creator blocks and safety-filter setting. Saved Stories follow the same creator-block, early-access and safety eligibility before counts and pages are formed. A previously saved Story can become unavailable; saving it does not grant access or make a blocked creator visible.

Broadcasts

A broadcast is a creator message or update delivered immediately or at a scheduled send time. It is not a story-player event and has no start/end availability window. You can open one when it was addressed or delivered to your account, when you bought that paid broadcast, or when you are its creator. A paid broadcast remains a teaser until its completed entitlement is active. If a recipient lookup is temporarily unavailable, opening an audience-dependent broadcast asks you to retry; a service failure does not establish that you are outside its audience.

Buying broadcast access

Review the product, amount, currency, and account before confirming a one-time broadcast purchase. The broadcast page shows a time-limited price quote in the currency that checkout uses. If the quote expires or the creator changes the price, refresh the page and review the new amount before starting checkout. The payment provider shows any applicable tax before final confirmation. The resulting entitlement applies to the product named by the completed receipt. A pending or failed purchase must not be treated as access; refresh purchase status once before contacting support with the receipt reference. A checkout return shows purchase success only after the broadcast can be read with confirmed access. A locked, missing or failed entitlement read remains pending while you refresh or resolve the read error. If a PayPal return cannot confirm the purchase, check your PayPal activity before paying again. If PayPal shows a charge but the broadcast is still locked, contact support with the receipt reference. For a broadcast purchase, a partial refund leaves access active; access ends when refunds cover the full purchase amount or the payment is reversed. After a card purchase is refunded or reversed, you can buy the broadcast again once processing finishes. If checkout is temporarily unavailable during that process, wait and retry.

Access troubleshooting

Confirm that the expected account is signed in, reopen the story detail, and check the displayed access state. If payment completed but access is absent, provide the approximate time, story or broadcast title, and receipt reference to support. Never send a full card number, password, authentication token, or one-time code.